FINANCIAL ADVISER DISCLOSURE STATEMENT SURE THING LTD T/A Tradieinsurance
Who are we?
Name of financial adviser: Sure Thing Ltd T/A Tradieinsurance
Financial Advice Provider (FAP): Nelson Marlborough Insurance Brokers Ltd
Telephone Number: Office 03 548 3132
Address: Level 1, 144 Collingwood Street, Nelson
Email address: chris@tradieinsurance.co.nz
Website: www.tradieinsurance.co.nz
It is important that you read this information
It will help you (the client) make an informed decision whether we (Sure Thing Ltd T/A Tradieinsurance) and our advisers will provide advice and access to products that are suitable for your needs and whether to seek, follow or accept the Financial Advice. This Disclosure Statement is required under the Financial Markets Conduct (Regulated Financial Advice Disclosure) Amendment Regulations 2020.
Before purchasing any financial product through us, you should read the Policy Wording applicable to the insurance product you are purchasing which is available online. The Policy Wording contains information about the product to help you make an informed decision about whether or not to buy the product.
What sort of adviser am I?
Surge Thing Ltd T/A Tradieinsurance is an Authorised Body of Nelson Marlborough Insurance Brokers ltd. Nelson Marlborough Insurance Brokers Ltd is a Licensed Financial Advice Provider by the Financial Market Authority of New Zealand (FMA) https://www.fma.govt.nz/. Financial Services Legislation Amendment Act 2019 requires Nelson Marlborough Insurance Brokers Ltd to hold a current license for Advisers to provide Financial Advice Services to you the Client.
To view our registration and Nelson Marlborough Insurance Brokers Ltd licence go to the Financial Service Providers Register https://fsp-register.companiesoffice.govt.nz/ and search our Financial Service Provider (FSP) number FSP573587, or click on the link
Sure Thing Ltd FSP573587:
https://fsp-app.companiesoffice.govt.nz/orp-fsp-register/viewInstance/view.html?id=757b371f1b6eec44bad4008937136b8f7cedc799eacb6970&_timestamp=7177024783221802
Nelson Marlborough Insurance Brokers Ltd FSP409927
https://fsp-app.companiesoffice.govt.nz/orp-fsp-register/viewInstance/view.html?id=757b371f1b6eec44bad4008937136b8f524f47d8207ef510&_timestamp=7176849217373428
As a Licensed Financial Advice Provider we have standard conditions on our license, these conditions are not specific to Nelson Marlborough Insurance Brokers Ltd and does not limit or restrict Advice that may be given.
What financial advice can we provide to you?
Sure Thing Ltd T/A Tradieinsurance can give financial advice on General Insurance Products for Commercial Clients.
Who do we act for?
Sure Thing Ltd T/A Tradieinsurance acts under a binder agreement with our insurance product provider, Ando Insurance Group Ltd. Ando operates as an underwriting agency in partnership with The Hollard Insurance Company Pty Ltd, a New Zealand licensed insurer under the Reserve Bank under section 19 of the Insurance (Prudential Supervisor) Act 2010. The insurer issues and underwrites the insurance products. Initio is authorised by the Insurer under agreement to enter into insurance policies, and to amend, or cancel insurance, and administer claims on behalf of the Insurer and not on your behalf.
How do we get paid for the Financial Advice and Products that we provide to you?
Sure Thing Ltd T/A Tradieinsurance and our advisers do not receive any commission or other incentives for giving Financial Advice, however, we do receive commission when you, the client, purchases an insurance policy. The commission is paid by the Insurer (product provider).
All Commissions that Sure Thing Ltd T/A Tradieinsurance are 24% of the Insurer Portion of the premium (excluding Fires Services Levies and
What fees do we charge?
Our standard $20.00 + GST Administration Fee is clearly itemised with our payment terms on our website www.tradieinsurance.co.nz. We charge fees that are payable by you the client when your quotation is accepted and the insurance policy is purchased. The fees we charge are for our administration of the insurance policies that you choose to accept and purchase. The total fees payable may increase with the number of insurance policies that you choose to purchase.
How do we act with Integrity?
To ensure that we prioritise your interests above our own, we follow an advice process that ensures recommendations are made on the basis of your individual goals and circumstances. We complete annual and ongoing training about how to manage conflict of interests and a register of interests is maintained. Nelson Marlborough Insurance Brokers Ltd monitors these registers and provides additional training where necessary. Nelson Marlborough Insurance Brokers Ltd performs an annual review of the compliance programme.
You should be aware there are potential conflicts of interest that you the Client may need to take into consideration when you decide to seek and accept financial advice from us, I will make you aware of any conflicts when giving advice.
How do we get paid for the financial advice and Products that we provide to you?
We do not receive any commission or other incentives for giving Financial Advice. We do receive commission when the client accepts purchases an insurance policy. The commission is paid by the Insurer (product provider’s) for the insurance business on each insurance policy that the Client purchases. The commission is paid to us is 24% of the insurer portion (total premium of the Insurance Policy less government levies and taxes). All commission are also clearly itemised within your Insurance Documentation.
How can you depend on the Advice you receive?
Sure Thing Ltd T/A Tardieinsurance has not been subject to any other reliability events that would influence you the client in deciding whether to seek or obtain advice from us as your adviser.
How do we act with Integrity and deal With Conflicts of Interest?
To ensure that that we prioritise your interests above our own, we follow an advice process that ensures any recommendations are made on the basis of your individual goals and circumstances. we complete annual and ongoing training about how to manage conflict of interests and a register of interests is maintained. Nelson Marlborough Insurance Brokers Ltd monitors these registers and provides additional training where necessary. Nelson Marlborough Insurance Brokers Ltd performs an annual review of the compliance programme.
You should be aware there are potential conflicts of interest that you the Client may need to take into consideration when you decide to purchase an insurance product from us and will make you aware of any conflicts when giving advice.
How to make a Complaint
If you have a problem, concerns or you are dissatisfied with either a product or service that has been provided by Sure Thing Ltd T/A Tradieinsurance and you require action to be taken please tell us so that we can help and fix the issue.
If a complaint is received, we will approach all complaints with an open mind, listen and treat each complainant as an individual and with courtesy and respect. We will promptly acknowledge the complaint at the earliest possible opportunity and make every attempt will be made to resolve your complaint in a timely manner, with staff escalating as necessary to Senior Management or Complaints Manager.
You will receive a written decision, remedies and resolution as soon as practicable after Sure Thing Ltd T/A Tradieinsurance / Nelson Marlborough Insurance Brokers Ltd has decided the outcome.
Internal Complaints Procedure.
You may contact the internal complaints scheme by phoning Sure Thing Ltd T/A Tradieinsurance on (03) 548 3132, or by email support@tradieinsurance.co.nz or by writing to:
Internal Complaints,
Attn: General Manager
Sure Thing Ltd T/A Tradieinsurance
P.O. Box 129, Nelson, 7040
What to do if you are not satisfied after making a Complaint
If you feel your complaint is not resolved to your satisfaction using the Nelson Marlborough Insurance Brokers Ltd complaints process, or you are unsatisfied with the response or resolution, you can contact Financial Services Complaints Ltd. FSCL is a dispute resolution scheme of which we are a member. This service will cost you nothing and is independent service that will help investigate or resolve the complaint. You can click on this link to find out how to make a complaint to Financial Services Complaints Limited http://www.fscl.org.nz/complaints/how-make-complaint
You can contact FSCL at:
Postal Address: P.O. Box 5967, Wellington 6145
Email: info@fscl.org.nz
Telephone: 0800 347 257
Website: http://www.fscl.org.nz/
What are my duties as an adviser?
When giving advice our advisers must:
• Hold a Level 5 New Zealand Certificate in Financial Services
• Maintain competence, knowledge and skills for giving financial advice by completing continuing professional development.
• Abide by the Code of Professional Conduct for Financial Services and have Ethical behaviour, good conduct and provide client Care. https://www.mbie.govt.nz/assets/a96d1b4800/code-of-professional-conduct-for-financial-advice-services.pdf
• Listen to you the client carefully to discover their needs.
• Recommend products or services that meet the client needs and explain why.
• Give clear and concise communication.
• Protect clients information.
• Give priority to the client’s interests when giving financial advice.
Who licenses and regulates us?
The Financial Markets Authority. You can report information about us to the Financial Markets Authority at: https://www.fma.govt.nz/contact/ or email questions@fma.govt.nz but if you want to complain you should use our dispute resolution procedures described under How to make a Complaint? And What to do if you are not satisfied after making a complaint?
This disclosure statement was prepared on: 15th March 2021